Technical architect. Operational thinker. Hands-on builder.
My engineering work starts with understanding the people and processes behind a system. I connect business workflows, data, interfaces and infrastructure, then build the software that makes them work together.
A customer-resolution platform that connects agent workflows, operational data, integrations and accountable automation.
Self-reported scope: 8,000+ daily users, 150,000+ classified emails/day at approximately 98% accuracy, and 120,000+ screened interactions/day.
An event-driven workflow engine connecting SaaS, webhooks and internal tools through queues and reliable background execution.
Makes fragmented operational integrations maintainable, observable and resilient to failures.
Document ingestion and grounded retrieval that connect useful answers to inspectable source references.
Turns document collections into searchable knowledge while making the source of an answer visible.
A no-code campaign workflow that turns a brief into an HTML email, then supports review, revisions, preview tests and scheduling metadata.
Self-reported since deployment: campaigns reaching 350,000+ people across multiple campaigns and a 14% increase in click or interaction rate.
Swiggy · Apr 2026 — present
Engineering ownership with an additional remit for real-time operational monitoring and escalation handling.
Swiggy · Nov 2024 — Apr 2026
Expanded from individual automation work into architecture and end-to-end system ownership.
Swiggy · Oct 2023 — Nov 2024
Built the software connecting operations, APIs, databases, analytics and AI/NLP.
Swiggy · Oct 2022 — Oct 2023
The bridge from training and content leadership into software, automation and analytics.
Swiggy · Sep 2020 — Oct 2022
Built a foundation in understanding users, processes and operational knowledge.
Node.js / TypeScript, Python, PHP, Express / Fastify, FastAPI / Flask, REST & webhooks
PostgreSQL / MySQL, MongoDB, Snowflake, Redis, Power BI, Looker Studio
Queues & workers, Redis / Bull, Retries & idempotency, Cron, Event-driven workflows
RAG & hybrid search, Pgvector / Qdrant, OpenAI / Anthropic integrations, Hugging Face, Whisper, Structured outputs
React / Next.js, Vite, TailwindCSS, EJS, GSAP, Figma
AWS EC2 / S3, Docker, PM2, NGINX, Certbot, CI/CD & environment config
Sessions / JWT, OTP, OAuth, SSO / SimpleSAML, RBAC, Protected routes & audit logging
Bachelor of Commerce · St. Aloysius College, Mangaluru
Advanced Prompt Engineering Techniques · LinkedIn
Career Essentials in Data Analysis · Microsoft